The item's bottom layer has 2 cracks on it and since it arrived during the Holidays which is a positive note, it also meant that we no longer have the time to return the item since we ordered it for the Holiday. I was forced to just glued the cracks together so that we can use it. It'll be a lot better if your QA team will exert more effort in making sure that the products that you're delivering are in good condition. I've seen a lot of comments before regarding packaging issue and it's HIGH TIME that you guys address it.
No, I would NOT recommend this product.
Is the customer happy with this item?1 stars