Plastic in the wrong parts.
The base is sturdy and the phone holder clamps down tight, so that's good. However, the screw that keeps that holder on the base is made of plastic and mine sheared right off when I tried to turn it, effectively rendering the tripod useless. I just drilled a hole through and put a metal screw on it and it works now, I just can't swap out the phone holder anymore.
I would recommend this product!
Is the customer happy with this item?3 stars